Agree to Usage and Collection of Personal Information (Required)

 

SH Interactive Co., Ltd” Service Privacy Policy

 

SH Interactive Co., Ltd” (hereinafter referred to as the "Company") values your personal information and complies with the "Act On Promotion Of Information And Communications Network Utilization And Information Protection".

Through the Privacy Policy, we inform you about the purposes and methods of using the personal information you provide, as well as the measures taken to protect your personal information.

The Company will announce any revisions to the Privacy Policy through website notices (or individual notices).

 

 

items and Collection Methods of Personal Information Collected/Used.

The Company collects the following personal information for purposes such as membership registration, consultation, and service application:

1. Collected Items: E-mail, nickname, service usage history, access logs, access IP information, payment history, and access device information

2. Personal Information Collection Method: Registration

*When collecting personal information from a third party by linking an SNS account

3. Category: SNS registration (Google, Apple, Facebook, Steam account)

4. Collected Item: E-mail

5. Objective: Registration


Payment and refunds are stored and processed through the payment services of Google, Apple App Store, and One Store respectively, in accordance with the terms of service of each platform. We do not directly collect or provide payment-related information

 

Purpose of collecting and use of personal information

The Company utilizes the collected personal information for the following purposes:

1. Fulfillment of contracts for the provision of services and settlement of fees for the provision of services provision of content, purchase and payment of fees, delivery of goods or billing, etc.

2. Membership Management

Verification for your use of membership services, personal identification, delivery of notices, and for marketing and advertising.

Identify frequency of access or statistics about a User's use of the services

3. Development and customization of new services, promotional information dissemination such as events, provision of services and advertisements tailored to user characteristics, understanding of access frequencies, or statistical analysis of member service usage

 

Retention and Use Period of Personal Information

After the purpose of collecting and using personal information is fulfilled, the Company will destroy the information without delay, without exception.

 

Procedures and methods for destroying personal information

In principle, the Company destroys the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.

1. Procedure of Destruction

The Information provided by users for membership registration or other purposes shall be retained for a certain period according to internal policies and relevant laws after the purpose has been achieved, and then destroyed.

Personal information transferred to the separate DB will not be used for any purpose other than that for which it is retained unless required by law.

2. Method of Destruction

- Personal information stored in electronic files shall be deleted using technical methods that render the records irretrievable.

 

 

Provision of personal information

In principle, the Company does not provide the Users' personal information to outside parties, except in the following cases.

- If Users have given prior consent.

- Pursuant to the provisions of laws and regulations, or when requested by an investigative agency in accordance with the procedures and methods prescribed by laws and regulations for the purpose of investigation.

 

 

Rights of users and their legal representatives and how to exercise them

Users and their legal representatives may view or modify their personal information or that of their children under the age of 14 at any time, and may request to cancel their registration.

To view and modify the personal information of Users or children under the age of 14, click "Change Personal Information" (or "Edit User Information" etc.), and to cancel membership (withdraw consent), click "Unregister" to view, modify, or unregister personally after going through an identification procedure. Or contact the person in charge of personal information management in writing, by phone, or by email, and we will take action without delay.

If you request the correction of errors in your personal information, we will not use or provide your personal information until the correction is completed. In addition, if we have already provided incorrect personal information to a third party, we will notify the third party of the results of the correction process without delay so that the correction can be made.

The Company handles personal information that has been terminated or deleted at the request of the User or legal representative as specified in the "Retention and use period of personal information collected by the Company" and does not allow it to be viewed or used for any other purpose.

 

 

Privacy Complaint Service

In order to protect customers' personal information and handle complaints related to personal information, the Company has designated relevant departments and chief privacy officer as follows.

E-mail: supporters@shinac.com

You may report any complaints related to personal information protection arising from the use of the Company's services to the chief privacy officer or the department in charge. The Company will provide a prompt and sufficient response to your report.

If you need to report or consult about other privacy violations, please contact the following organizations.

1. Personal Dispute Mediation Committee (https://www.kopico.go.kr/main/main.do)

2. Information Protection Mark Certification Committee (https://www.eprivacy.or.kr/index.do)

3. Korean National Police Agency Cyber Terror Response Center
(https://ecrm.police.go.kr/minwon/main)